FAQ
SHIPPING & DELIVERY
Yes, we ship Pan India! Your order is dispatched within 24 hours and delivered in 3–5 business days depending on your location.
It takes 5-8 business days for the order to reach you depending on your location.
RETURNS & REFUNDS
We do not accept returns unless the product is damaged, defective, or the wrong item is received upon unboxing.
Please visit our Returns & Refund Policy page for detailed instructions.
We do not encourage such practices, but in case if you placed the wrong order, you can contact us within 24 hours and before the order has been shipped.
ORDER & PAYMENT
Yes, We accept COD, but why opt for it when you additional benefits on prepaid order plus hassle free experience and shipping priority.
Yes. You’ll receive an order confirmation and tracking link as soon as your order is dispatched.
We accept COD, UPI, Visa, MasterCard, Net Banking, and other digital payments options. Feel free to contact us for other payment options.
PRODUCT QUALITY & SUSTAINABILITY
Yes, absolutely. All our perfumes are 100% cruelty-free and non-toxic.
All Ithra perfumes are Extrait De Parfum, containing 30% fragrance concentration for maximum longevity and projection.
Yes, every bottle is rested and macerated for at least 2 months to ensure a well-rounded and matured blend.
Of course. We offer a samples and you can also create your own Discovery Set with 8 vials of 5ml each so you can explore our range before committing.
We do. Our packaging is made using 100% recycled, eco-friendly materials.







